Terms of Service
Welcome to Kimberly Christie Gloss, an e-commerce website that sells lip gloss products. By accessing and using this website, you agree to comply with and be bound by the following terms and conditions of use, which together with our privacy policy, govern Kimberly Christie Gloss's relationship with you in relation to this website.
Return Policy
​We are unable to offer refunds, returns, or exchanges. All sales are final. Please note Kimberly Christie Gloss reserves the right to refuse all returns, re-shipments, & refunds. In the unlikely event that a product arrived damaged, the customer must contact customer service at customerservice@kimberlychristiegloss.com within 48 hours of receipt. The customer must include a photo of the issue and a screenshot of their order confirmation email.
Shipping Policy
Customers are responsible for selecting the correct shipping option at checkout. Customers are also responsible for paying for shipping and providing the correct shipping address. If an incorrect address is entered at checkout and you notice it, please email or contact us by email customerservice@kimberlychristiegloss.com or any of our social media sites to correct the mistake. We ask that if a correction is needed to be made, it is done within the first 24 hours after your order is placed.
Our items typically ship within the next two to five business days. If an address change is needed and the item has already been shipped, we are not responsible for shipping the item to the address given. Therefore, the lost or replacement of that item will be the responsibility of the customer. Furthermore, once an order is shipped, we are no longer responsible for any lost or damages that happen to your items in the hands and at the fault of shipping carriers.
Product Descriptions
We strive to provide accurate and up-to-date product descriptions on our website. However, we do not warrant that the product descriptions, colors, or other content on our website are accurate, complete, reliable, current, or error-free. If you receive a product that is materially different from the product description on our website, your sole remedy is to return it in unused condition.
Pricing and Payment
All prices listed on our website are in US dollars and are subject to change without notice. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information on our website is inaccurate at any time without prior notice. We accept payment by credit card, debit card, or PayPal.
Intellectual Property
This website contains material that is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
Prohibited Conduct
You agree not to use our website for any purpose that is unlawful, prohibited, or that interferes with the use of our website by others. You agree not to use our website in any manner that could damage, disable, overburden, or impair our website, or interfere with any other party's use of our website
Changes to the Terms of Service
Kimberly Christie Gloss reserves the right to modify or revise these terms of service at any time without prior notice. By using this website, you agree to be bound by the current version of these terms and conditions.
Termination of Use
We reserve the right to terminate your use of our website at any time, for any reason, without notice to you. We may also modify, suspend, or discontinue our website or any part
Contact Us
If you have any questions or concerns about our terms of service, please contact us at customerservice@kimberlychristiegloss.com.